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Conditions of sale and cancellation

100% Refund guarantee


When making the reservation, 50% of the total for the stay must be paid.


You may cancel your reservation up to 5 days before the start of the stay without any charge, and the total paid will be returned in a period of 30 days from the cancellation request. 

If a cancellation is made within the 5 days before the start of the stay, only the amount for the first night will be charged, the rest being returned in a period of 30 days from the cancellation request. 


In case of not arriving at the campsite on the start date of the stay, the reservation will be kept during the number of days covered by the deposit paid.

Once the stay has started, all stipulated days will be paid for, even in the case of leaving before agreed.

The deposit for the reservation will be discounted from the invoice, except in the case of breakage, missing household items, loss of keys, or lack of cleanliness, in which case the corresponding sum will be discounted.


Early Booking Discounts

Our work is easier when you book in advance. And we reward you by the following discounts. We'll apply a 3% discount for each month in advance from the beginning of your stay:


1 month (30-59 days)    3%.

2 months (60-89 days)     6%.

3 months (90-119 days)    9%.

More than 4 months (120 or more days) 12%.


Valid the whole year while the promotion is on. It applies on reservations from 2 nights.

It will apply on reservations from 6 nights in the period 15th/07 to 31st/08.

Offer not combinable with other promotions.


Camino de Pollos, 8

47100 TORDESILLAS. Valladolid. Spain

Teléfono y fax: +34 983 77 09 53


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